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Terms and Conditions

Effective Date:  11 June 2026


1. Introduction

These Terms and Conditions govern the use of Swart Kat Branding Co.'s website, products, and services.

By accessing our website, requesting quotations, placing orders, or engaging our services, you agree to be bound by these Terms and Conditions.


2. About Us

Swart Kat Branding Co. provides personalised corporate clothing, promotional products, branded merchandise, printing and engraving services, event and conference merchandise, employee recognition gifts, and related branding solutions.


3. Quotations

3.1 All quotations are valid for 30 days unless otherwise stated.

3.2 Quotations are based on information supplied by the customer at the time of the request.

3.3 Prices may be amended where supplier costs, exchange rates, freight charges, taxes, or product specifications change before an order is confirmed.

3.4 A quotation does not constitute a binding agreement until accepted by the customer and confirmed by Swart Kat Branding Co.


4. Orders

4.1 Orders are deemed confirmed once written acceptance of a quotation has been received and any required deposit has been paid.

4.2 Customers are responsible for reviewing and approving all artwork, proofs, specifications, quantities, colours, sizes, spelling, and personalisation details before production commences.

4.3 Once production has started, changes may not be possible and additional costs may apply.


5. Pricing and Payment

5.1 All prices are quoted in South African Rand (ZAR) unless otherwise specified.

5.2 Prices may be subject to Value Added Tax (VAT) where applicable.

5.3 Payment terms will be specified on quotations and invoices.

5.4 Swart Kat Branding Co. reserves the right to suspend production, delivery, or services where payments are overdue.

5.5 Ownership of goods remains with Swart Kat Branding Co. until full payment has been received.


6. Artwork, Logos and Intellectual Property

6.1 Customers warrant that they have all necessary rights, licences, and permissions to use any logos, trademarks, artwork, designs, names, or other content supplied to Swart Kat Branding Co.

6.2 Swart Kat Branding Co. accepts no liability for intellectual property infringement arising from customer supplied content.

6.3 The customer indemnifies Swart Kat Branding Co. against any claims arising from the use of supplied artwork or branding materials.

6.4 Design concepts, artwork, mock-ups, and creative materials created by Swart Kat Branding Co. remain our intellectual property unless otherwise agreed in writing.


7. Production and Lead Times

7.1 Lead times provided are estimates only and may vary due to supplier availability, stock shortages, shipping delays, production capacity, public holidays, or events beyond our control.

7.2 Swart Kat Branding Co. will make reasonable efforts to meet agreed timelines but cannot guarantee delivery dates.

7.3 We shall not be liable for losses arising from production or delivery delays.


8. Delivery

8.1 Delivery times are estimates only.

8.2 Risk in the goods passes to the customer upon delivery.

8.3 Customers must inspect goods upon receipt and notify us of any shortages, defects, or delivery issues within five business days.

8.4 Additional delivery charges may apply for remote locations or special delivery requirements.


9. Returns, Refunds and Cancellations

Customised and Personalised Products

9.1 Due to the bespoke nature of customised, branded, engraved, embroidered, printed, or personalised products, orders may not be cancelled, returned, or refunded once production has commenced unless required by law.

Non-Customised Products

9.2 Returns of non-customised products may be considered at our discretion and must be requested within seven days of delivery.

9.3 Returned products must be unused, in original condition, and suitable for resale.

9.4 Shipping costs are non-refundable unless the return results from our error.


10. Product Variations

10.1 Colours displayed digitally may differ from actual product colours.

10.2 Minor variations in colour, positioning, size, engraving, embroidery, printing, or product specifications shall not constitute defects.

10.3 Product images are provided for illustrative purposes only.


11. Limitation of Liability

11.1 To the maximum extent permitted by law, Swart Kat Branding Co. shall not be liable for any indirect, consequential, incidental, or special damages.

11.2 Our total liability relating to any order shall not exceed the value of the affected order.

11.3 Nothing in these Terms excludes any rights that may not lawfully be excluded under applicable South African law.


12. Force Majeure

Swart Kat Branding Co. shall not be liable for any failure or delay in performing obligations caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Pandemic
  • Labour disputes
  • Supplier failures
  • Transport disruptions
  • Government actions
  • Utility interruptions


13. Website Use

Users agree not to:

  • Use the website unlawfully
  • Attempt to gain unauthorised access to systems or data
  • Introduce malicious software
  • Copy or reproduce website content without permission

We reserve the right to suspend access where misuse is detected.


14. Privacy

Personal information is processed in accordance with our Privacy Policy and applicable South African data protection legislation, including POPIA.


15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.


16. Amendments

Swart Kat Branding Co. reserves the right to update these Terms and Conditions at any time. Updated versions will be published on our website and become effective upon publication.


17. Contact Details

Swart Kat Branding Co.


Email: info@swartkatbrandingco.co.za


Website: www.swartkatbrandingco.co.za


Copyright © 2026 Swart Kat Branding Co - All Rights Reserved.

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