Privacy Policy

Last updated: 11 June 2026 

Swart Kat Branding Co. ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our business operations, website, social media platforms, and customer interactions.

Swart Kat Branding Co. provides personalised corporate clothing, promotional products, corporate gifts, branded merchandise, printing and engraving services, event and conference merchandise, employee recognition gifts, and related branding solutions.

We may collect the following personal information:

Customer Information

• Full name
• Company name
• Job title
• Email address
• Telephone number
• Physical and postal address

Order Information

• Product specifications
• Branding requirements
• Artwork and logo files
• Personalisation details
• Delivery information
• Purchase history

Website Information

• IP address
• Browser and device information
• Website usage information
• Cookies and similar technologies

We collect information directly from you when you:

• Request a quotation
• Place an order
• Submit an enquiry
• Subscribe to communications
• Visit our website
• Engage with us via email, telephone, social media, or other channels

We process personal information to:

• Provide quotations and services
• Manufacture and deliver products
• Manage customer relationships
• Process payments and invoices
• Communicate regarding orders and enquiries
• Improve our products and services
• Comply with legal and regulatory obligations
• Maintain business records
• Conduct internal administration and reporting

Where consent has been provided, we may also send promotional or marketing communications.

We may send information about products, services, promotions, and company news.

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe option provided in electronic communications..

We do not sell personal information.

We may share information with trusted third parties where necessary, including:

• Courier and delivery providers
• Payment service providers
• Printing and production partners
• Website and IT service providers
• Professional advisers
• Government or regulatory authorities where legally required

These parties are required to maintain appropriate confidentiality and security measures.

Customers may provide logos, trademarks, designs, names, employee information, or other content for customisation and branding purposes.

Such information will only be used for the fulfilment of the requested products and services.

Customers warrant that they have the necessary rights, permissions, and authority to provide any artwork, trademarks, logos, or personal information submitted to us.

We take reasonable technical and organisational measures to safeguard personal information against:

• Loss
• Unauthorised access
• Misuse
• Disclosure
• Alteration
• Destruction

While we strive to protect personal information, no system can guarantee absolute security.

We retain personal information only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and tax obligations
• Resolve disputes
• Maintain business records

Information that is no longer required will be securely deleted or destroyed.

Subject to applicable law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator

Our website may use cookies and similar technologies to improve functionality, user experience, and website performance.

Users may disable cookies through their browser settings, although certain website features may be affected.

IIf you have concerns regarding how your personal information is processed, please contact us first so we may attempt to resolve the matter.

You may also lodge a complaint with:

The Information Regulator (South Africa)

Website: www.inforegulator.org.za

For any questions regarding this Privacy Policy or the processing of personal information, please contact:

Swart Kat Branding Co.

Email: info@swartkatbrandingco.co.za

Website: www.swartkatbrandingco.co.za

We reserve the right to amend this Privacy Policy from time to time. Updated versions will be published on our website and will take effect from the date of publication.